If you are one of the 130,000 people descending upon Las Vegas for the ConExpo-Con/Agg Convention beginning March 7, and you plan on visiting one (if not all) of the HCSS booths, let me be the first to say, “Welcome.” Once you arrive, get scanned in and have a beer on us while we show you our cool toys. We will be bringing 80 HCSS employees, including executives, programmers, marketers, support specialists, and salesmen to the convention to welcome you to the HCSS Family.
We value your time. We know that you could find hundreds of iterations of programs that can be made to estimate, job cost, manage your fleet, and provide solid cloud solutions. You’ll find these technology vendors spread across the 2.5 million square feet of convention space eager to sell you on the quick solution at the best price to answer why you stepped up to their booth in the first place.
However, when you step into the HCSS booth, we hope that you feel the difference. At HCSS, we have one unified mission: To help our customers dramatically improve their business. This motto has been ingrained into our company since we were founded 31 years ago. To this purpose, we hold annual meetings for the 5,000+ companies that use our software to meet, collaborate, share experiences, and help each other provide a better tool to improve the industry. Our customers quickly learn that by lifting each other up, they improve the overall quality and value of the services that they provide, learn better processes, and find partners they can rely on.
To further this goal, we have online forums to connect our customers directly with our product managers in charge of the future of the software. We believe that clarity and open communication with the people that use our software is the only way to provide the absolute best product and service. Our technical support specialist are on call 24 hours a day, seven days a week to help answer simple how-to questions and solve complex IT problems that may happen at a moment’s notice or even on high-pressure bid day.
To secure the future of our industry, we donate the latest versions of our software to hundreds of universities across the United States to aid them in their learning process and give students tangible skills that they can take with them to prospective employers and internships. If the youth is our future, we believe we need to arm them with the tools to be successful and happy in their career.
When you step into our booth, our goal is not just to sell you a solution. We’d like to welcome you into one of the largest families in the construction industry. We take care of our employees as though we were born of the same fiber, and we treat each of our customers with that same conviction.
In this family, we are highly competitive, we hold each other accountable, and best of all, we look out for each other. IBuildAmerica.com was founded by HCSS to help bring awareness and pride to the construction industry, and to the people that work hard everyday to bring critical infrastructure to millions of Americans.
When you stop by one of our booths, you may be coming as a visitor, but let me be the first to say, “Welcome to the Family.”
If you’d like to see more of what we stand for, check out our Mission and Values at http://www.hcss.com/about-us.
If you’d like to know more about the I Build America movement, visit www.Ibuildamerica.com.
If you’d like to see all the fun we have in the office, visit our Instagram Account at www.instagram.com/insidehcss.
Daniel Chee, one of our Technical Support Professionals, felt compelled to welcome HCSS customers (and non-customers) attending the largest construction conference in the country, ConExpo.