HCSS Career Center

HCSS Career Center

Full-time

Senior Data Architect (Azure Cloud)

Technology

We’re HCSS. We’re a software company based in Sugar Land, TX and we provide innovative solutions for the construction industry that helps streamline their operations. Our mission at HCSS is to help customers dramatically improve their business through our innovative, high-quality software and exceptionally helpful service, while providing a great life for our employees. With this mission at the forefront of everything we do, we’re recognized as a pioneer and leader in our market and nominated the “Best Companies to Work for in Texas” 14 years in a row. 

WHO WE NEED: 

We’re currently looking for a Senior Data Architect with 5+ years of database administration experience to join our high-performing Technology team and provide our customers with quality service. If you're a fit, the following things should sound like you: 

  • 5+ years of experience in database administration with strong replication and high availability knowledge with TSQL
  • 7+ years preferably in a software development discipline, with experience in CI/CD, Security frameworks, DevOps principles, and tools to simplify development via agile methodologies. 
  • Direct experience managing and providing oversight of Azure cloud databases, Azure Elastic Pools, and Azure SQL Servers.
  • Relational Database Administrator and Engineering experience (SQL Server, Azure SQL), index optimization, merge processing optimization, database maintenance (index maintenance, statistics maintenance, DBCC CHECKDB), deadlock resolution, and database user and role security
  • Knowledge of NoSQL cloud databases such as Azure CosmosDB, Google Firestore, Azure Table Storage
  • Knack for delivering business value iteratively to customers in a continuous fashion.
  • Experience running mission critical systems at scale in the cloud.

ROLE RESPONSIBILITIES:

  • Lead data tier architecture and design processes which will include architecting and implementing HA/DR/Backup/Maintenance strategies with security-focus.
  • Provide leadership, technical direction, and oversight to multiple software engineering, business intelligence and enterprise software services teams
  • Contribute to the technology strategy, architectural vision, integration, and problem solving across the customer facing and internal facing products.
  • Be the HCSS data architecture expert and represent HCSS during compliance and information security discussions
  • Have a strong desire to understand the root cause and details of systems, get hands-on with code, data, and analysis to evaluate how the teams and the products and services are growing.
  • Be the organization's sought after individual for modern data architecture and providing support for addressing defense and compliance.

WHY WORK WITH OUR TECHNOLOGY TEAM? 

  • A sought after expert. You are in the front seat, leading our data tier architecture and design process for infrastructure that serves some of the world’s largest construction companies. 
  • Engaging, driven, and a collaborative team. We are a fun and friendly team that immensely values teamwork. We deeply care and support each other so we can collectively impact the company, the customer, and the industry.
  • Impact an industry. Construction is going through a technology evolution and we have the fantastic opportunity to be in the front seat to aid in that transition. 
  • Build products of real value. We come to work dedicated to building proven and dependable products for the people of the construction industry. We strive to delight them through outcome-driven, customer-centric, and evidence-backed solutions.

BENEFITS & PERKS:

Part of our mission statement is to provide a great life for our employees. We believe that happy employees make for a better company, so we take care of them. Here are a few of the perks we offer:

  • Flexibility for you to work in-office, hybrid or remote.
  • Medical and Dental Premiums covered for employees at 100% with HRA funds of up to $3,000.
  • On-site wellness amenities and $1,000 wellness fund.
  • 401K with match.
  • $1,000 continuous learning fund and up to $3,000 educational advancement funds. 

 

*NOTE: 

After you apply, please give us a couple days to review your application.

If you have any questions, please reach out to us at recruiting@hcss.com. 

We have a carefully selected group of agency partnerships that we’re not looking to expand at this time. Any unsolicited resumes will be deemed the property of HCSS.

This is NOT a contract position, and at this time we are NOT sponsoring H1-B Visas.

HCSS is proud to offer a friendly and accommodating workplace with extended flexibility for our people. At this time, we are supportive of in-office, hybrid and remote work options as appropriate and approved by leadership specific to your role.

Technical Support Analyst

Support

Technical Support Analyst – Job Description

We’re HCSS. We’re an innovative construction software company based in Sugar Land, TX and we’ve been recognized as one of the “Best Companies to Work for in Texas” 14 years in a row. We're looking for Technical Support Analysts who are passionate about technology and customer service to join our award winning team as we continue to grow.

As a Technical Support Analyst at HCSS, you'll use your skills, technological aptitude, and independent thinking to solve business problems on the fly. We don't use scripts; we use our heads! If you’re a tech junkie with a passion for helping others and the ability to learn our software, you should consider joining our squad of first responders.

Experience you need:

  • 1+ year of exposure to a customer service environment
  • Up-to-date on topics and trends in technology
  • Ability to troubleshoot difficult technology problems
  • Ability to independently learn new software
  • Working knowledge of Android and iOS mobile platforms
  • Basic knowledge of IPv4 networking
  • Basic understanding of databases and web services
  • Intermediate knowledge of Windows Desktop Operating Systems (7/8/10)

Some important things our team looks for:

  • You are passionate about helping people just as much as you relish problem solving and tinkering with technology
  • You love talking to people on the phone, email, or chat to build relationships with your customers
  • You are able to empathize with customers in a genuine way that lets them know you care about their issues
  • You’re a team player that can follow and lead as situations dictate
  • You’re able to make decisions and solve problems
  • You have an ability to explain complex issues in beautifully simple terms
  • You’re curious and have a natural ability to “zoom out” of a problem, in order to ask the right questions
  • You have a desire to build new processes or programs to help scale the team while providing excellent service
  • You’re able to plan, organize, and prioritize work – this role wears many hats!

What you'll do:

  • Provide instant world-class service to HCSS customers through multiple channels
  • Be the customer’s ambassador to all internal departments in order to help customers be successful in their roles
  • Take ownership of learning HCSS products in addition to the training provided
  • Continuously create helpful documentation through the capture of relevant information during each support interaction
  • Recognize and exceed the high standards and expectations of the department
  • Flexibility to work scheduled shifts that may be outside normal business hours (as needed)
  • Availability to take rotating night and weekend calls (as needed)
*Note: The more flexible you are with your schedule, the more likely you are to be hired by HCSS. Example shifts can include Monday – Friday from 11 am – 8 pm or 1 – 10 pm, which may be outside normal business hours. Availability to take rotating night and weekend calls (as needed) is required too.

BENEFITS & PERKS:

Part of our mission statement is to provide a great life for our employees. We believe that happy employees make for a better company, so we take care of them. Here are a few of the perks we offer:

  • Flexibility for you to work in-office, hybrid or remote.
  • Medical and Dental Premiums 
  • On-site wellness amenities and $1,000 wellness fund.
  • 401K with match.
  • $1,000 continuous learning fund and up to $3,000 educational advancement funds.

*NOTE: 

After you apply, please give us a couple days to review your application.

If you have any questions, please reach out to us at recruiting@hcss.com. 

We have a carefully selected group of agency partnerships that we’re not looking to expand at this time. Any unsolicited resumes will be deemed the property of HCSS.

This is NOT a contract position, and at this time we are NOT sponsoring H1-B Visas.

HCSS is proud to offer a friendly and accommodating workplace with extended flexibility for our people. At this time, we are supportive of in-office, hybrid and remote work options as appropriate and approved by leadership specific to your role.

Technical Product Manager

Product Management

HCSS, an innovative construction software company based in Sugar Land (southwest Houston), TX and recognized as one of the “Best Companies to Work for in Texas” 14 years in a row is looking for an Entry Level Technical Product Manager (Product Owner) who has the ability to employ strong analytical, decision-making, and collaborative skills to build a product that delivers maximum value to the customers and delights users.

We are looking for someone who has:

  • A get-things-done attitude to make your product and team successful
  • Great interpersonal and communication skills (oral, written, and presentation) that shine when you're talking with a customer or engaging a cross-functional audience
  • Empathy for customers, asks the right questions, and has passion for delivering value to the customer through innovation and simplicity

To be successful in this role, you will:

  • Collaborate with prospective users, key customers, industry stakeholders, and executives to anticipate their needs and translate them into product requirements.
  • Partner with stakeholders and customers to inform the product vision, strategy, features, and prioritization.
  • Develop, own, and execute the product roadmap.
  • Prioritize and maintain the sprint backlog for assigned products, balancing the requirements of stakeholders.
  • Serve as the ‘go to’ expert for your product and unblock the team to ensure efficient progress.
  • Enable constant feedback loop to maximize the benefit of the customer and stakeholder feedback by analyzing it and integrating it in the product roadmap.
  • Lead the product functional design process based on an intimate knowledge of the users and technology.

With the variety of amazing perks we offer to all employees (including medical and dental premiums, on-site wellness amenities, 401(k) plan with company matching, and more), we recognize that no one wants to feel stagnant. Therefore we’ll provide you with the resources to grow further through our continuous learning and educational advancement funds.

What are you waiting for? It’s time to take charge of your career and make your impact. The sky’s the limit on what you can achieve!

*NOTE: 

After you apply, please give us a couple days to review your application.

If you have any questions, please reach out to us at recruiting@hcss.com. 

We have a carefully selected group of agency partnerships that we’re not looking to expand at this time. Any unsolicited resumes will be deemed the property of HCSS.

This is NOT a contract position, and at this time we are NOT sponsoring H1-B Visas.

HCSS is proud to offer a friendly and accommodating workplace with extended flexibility for our people. At this time, we are supportive of in-office, hybrid and remote work options as appropriate and approved by leadership specific to your role.

Project Coordinator

Professional Services

Project Coordinator – Job Description 

We’re HCSS. Since 1986, HCSS has been developing software to help construction companies streamline their operations. Today, we are recognized as a pioneer and leader in our market, serving thousands of construction companies across the nation. We help customers dramatically improve their business through our high-quality software and exceptionally helpful service.

We are currently seeking a Project Coordinator to join our growing Professional Services team. We are open to people having no formal project management experience as long as you’re detail-oriented, passionate about providing great customer service and helping others stay on track. 

As a Project Coordinator, you’ll get to…

  • Engage with new customers as they get more familiar with our software and help articulate how we can solve their business pain points
  • Manage multiple implementation projects tied to customers’ success 
  • Lead and collaborate with team members from multiple departments (ex: Sales, Support, Development, etc.) to manage the overall scope of each project
  • Handle a high volume of projects with a short turnaround (90 days) while continuously providing excellent customer service 

Here’s what we’re looking for:

  • You are eager to learn and can learn quickly on the job. 
  • You are customer-focused and want to help others succeed.
  • You like to have a checklist, be organized and pay attention to the smallest details. 
  • You can work with and communicate across multiple levels of management. In this role, you will be working closely with business owners and C level executives.

If all the above is you, then this position is the perfect opportunity for you to apply project management philosophies to real-life situations!

*NOTE: 

After you apply, please give us a couple days to review your application.

If you have any questions, please reach out to us at recruiting@hcss.com. 

We have a carefully selected group of agency partnerships that we’re not looking to expand at this time. Any unsolicited resumes will be deemed the property of HCSS.

This is NOT a contract position, and at this time we are NOT sponsoring H1-B Visas.

HCSS is proud to offer a friendly and accommodating workplace with extended flexibility for our people. At this time, we are supportive of in-office, hybrid and remote work options as appropriate and approved by leadership specific to your role.

Senior HR Generalist

Human Resources

Senior HR Generalist – Job Description 

We’re HCSS. Since 1986, HCSS has been developing software to help construction companies streamline their operations.  Today, we are recognized as a pioneer and leader in our market, serving thousands of construction companies across the nation.  We help customers dramatically improve their business through our high-quality software and exceptionally helpful service.

Here at HCSS, HR Ops supports the entire employee lifecycle and assists employees and managers in their day-to-day tasks.  Additionally, we play a crucial role in developing our people strategy, ensuring that we reach our business goals as well as making sure employees have access to the resources and benefits they need to be successful.

WHO ARE YOU?

  • Looking to take the next step in your career
  • Works with urgency and follow-through
  • Driven and innovative
  • Detail-oriented
  • Has an operations-based and growth mindset
  • Enjoys managing projects, analytics, and mentorship  
  • Excellent communication, customer service, and time management skills
  • Has at least 3 years’ experience with Compliance and Employee Relations (described below)
  • Bachelor’s degree in HR Management or Business Administration preferred
  • HRCI or SHRM certification preferred

WHAT YOU’LL DO.
In partnership with the HR Ops team, under the supervision of the Director of HR Ops, the Senior HR Generalist will administer HR-related policies and programs, balancing employee advocacy and business operating needs.  You’ll have the HR and business acumen to promote equity, fair treatment, and positive employee relations – and ensure compliance with state and federal employment laws.  This position will also act as a resource for colleagues with less experience.  Main responsibilities are listed below:

Compliance. 

  • Provide guidance to employees and people managers on human resources issues and employment law
  • Partner with Talent Acquisition to ensure that our employment application contains appropriate language to minimize exposure to negligent hiring and employment-at-will liability, as well as applicable non-discrimination laws
  • Confirm compliance pertaining to criminal background inquiries, including ban-the-box laws, credit check laws, federal and state Fair Credit Reporting Act laws, and industry-specific regulatory background check rules
  • Assist in the review of offer letters and employment contracts to prevent the creation of express or implied agreements of permanent employment
  • Review classification of employees as exempt or non-exempt to ensure compliance with wage and hour laws and payment of overtime
  • Ensure all employees are trained regarding their rights and responsibilities under applicable equal employment opportunity laws, policies, and HCSS’s complaint procedure
  • Process all required federal and state reporting (EEO, Vets, etc.)
  • Perform compliance audits as requested 

Employee Relations.

  • Support and counsel employees and people managers on personnel and job-related conflicts, problem solving and dispute resolution, managing employee performance issues, review, and assessment of termination requests
  • Assist with conducting complex/sensitive employee-related investigations
  • Effectively communicate and document Performance Improvement Plans and Write-ups, in partnership with people managers
  • Conduct exit interviews and provide HR Leadership with key metrics applicable to offboarding and retention

Compensation. 

  • Assist in the execution of bonus plans, merit processes, and routine/special request reports
  • Partner with the Talent team to assist in the execution and communication with the timing of salary reviews, correlation of increases to performance, and performance evaluation procedures

Policies and Procedures.  

  • Contribute to the formulation of HR Operations policies and procedures 
  • Review and maintain the Employee Handbook and Code of Conduct on a quarterly and annual basis, ensuring policies are administered fairly and consistently 
  • Effectively communicate and execute necessary changes to policies and procedures
  • Partner with the HR Operations team to document, and maintain Standard Operating Procedures (SOPs) for HR Ops-related processes

All other duties as assigned.

 

*NOTE: 

After you apply, please give us a couple days to review your application.

If you have any questions, please reach out to us at recruiting@hcss.com. 

We have a carefully selected group of agency partnerships that we’re not looking to expand at this time. Any unsolicited resumes will be deemed the property of HCSS.

This is NOT a contract position, and at this time we are NOT sponsoring H1-B Visas.

HCSS is proud to offer a friendly and accommodating workplace with extended flexibility for our people. At this time, we are supportive of in-office, hybrid and remote work options as appropriate and approved by leadership specific to your role.

Senior Product Manager (Data & API)

Product Management

We’re HCSS. We’re a software company based in Sugar Land, TX and we provide innovative solutions for the construction industry that helps streamline their operations. Our mission at HCSS is to help customers dramatically improve their business through our innovative, high-quality software and exceptionally helpful service, while providing a great life for our employees. With this mission at the forefront of everything we do, we’re recognized as a pioneer and leader in our market and nominated the “Best Companies to Work for in Texas” 14 years in a row. 

WHO WE NEED: 

We’re currently looking for a Senior Product Manager with 4-5 years of experience within the B2B market and is highly proficient in commercializing APIs, onboarding partners and driving the platform/ecosystem experience. If you're a fit, the following things should sound like you: 

  • You have extensive experience in building/launching APIs and API-based products.
  • You are adept at both technical and people skills, which allows you to work well with development and services teams that deliver data analytics solutions for our customers and their end-users.
  • You have expertise with API technologies and related topics: ReST, API Gateways, authentication. You also have exposure to the development of cloud services that help developers work more efficiently.
  • You have the ability to lead & manage more junior product managers and product owners as the team grows and scales.
  • You are skilled at developing relationships across the organization that result in excellent product and business outcomes.
  • You are familiar with writing for both technical and non-technical audiences, so you can contribute to product collateral as well as white papers.
  • You have experience developing product strategies and roadmaps focused on specific outcomes; you use both quantitative and qualitative data to identify opportunities and measure success.
  • You have experience researching and tracking industry trends, technology trends and the competitive landscape to inform product differentiation.

ROLE RESPONSIBILITIES:

As a Senior Product Manager for Data & API you will own and spearhead the overall data access, API marketplace strategy, and roadmap for the HCSS product portfolio. In addition you will: 

  • Focus on delivering value to multiple developer personas that includes customers, partners, and Integration Services team.
  • Deliver core functionality of the HCSS public API alongside your development team to unlock advanced capabilities for our customers.
  • Represent the voice of the customer in designing our product APIs, including gathering direct feedback from customers on our future APIs.
  • Develop strategy around the data consumption needs of different solutions.
  • Deliver an exceptional developer experience to multiple stakeholders.
  • Understand trends within the API industry to influence HCSS’s API strategy, including the adoption of best practices, new frameworks, styles, or technologies, and approaches for prepping, enriching and analyzing data at scale.
  • Work in a cross-functional and collaborative role spanning product, design, development, documentation, QA, marketing, sales, and support as well as our business partners.

WHY WORK WITH OUR PRODUCT MANAGEMENT TEAM? 

  • Impact an industry. Construction is going through a technology evolution and we have the rare opportunity to be in the front seat to aid in that transition. We strive to be the trusted partner of choice to everyone who interacts with our platform.
  • Build products of real value. We come to work dedicated to building proven and dependable products for the people of the construction industry. We strive to delight them through outcome-driven, customer-centric, and evidence-backed solutions.
  • Grow as a Product Leader. You are empowered to “own” your product. From setting the vision, to planning your growth strategy, getting board/executive buy-in, negotiating with stakeholders, and delivering value to your customers. This journey will definitely have its ups and downs, but never a shortage of learning and growing.
  • Engaging, driven, and a collaborative team. We are a fun and friendly team that immensely values teamwork. We deeply  care and support each other so we can collectively impact the company, the customer, and the industry.

BENEFITS & PERKS:

Part of our mission statement is to provide a great life for our employees. We believe that happy employees make for a better company, so we take care of them. Here are a few of the perks we offer:

  • Flexibility for you to work in-office, hybrid or remote.
  • Medical and Dental Premiums. 
  • On-site amenities including covered basketball court, soccer field, 200-meter track, etc.
  • Dog-friendly campus.
  • 401K with match. 
  • Tuition reimbursement. 
  • And more!

*NOTE: 

After you apply, please give us a couple days to review your application.

If you have any questions, please reach out to us at recruiting@hcss.com. 

We have a carefully selected group of agency partnerships that we’re not looking to expand at this time. Any unsolicited resumes will be deemed the property of HCSS.

This is NOT a contract position, and at this time we are NOT sponsoring H1-B Visas.

HCSS is proud to offer a friendly and accommodating workplace with extended flexibility for our people. At this time, we are supportive of in-office, hybrid and remote work options as appropriate and approved by leadership specific to your role.

Senior Software Developer

Software Development

Senior Software Developer – Job Description 

We’re HCSS. We’re a software company based in Sugar Land, TX and we provide innovative solutions for the construction industry that helps streamline their operations. Our mission at HCSS is to help customers dramatically improve their business through our innovative, high-quality software and exceptionally helpful service, while providing a great life for our employees. With this mission at the forefront of everything we do, we’re recognized as a pioneer and leader in our market and nominated the “Best Companies to Work for in Texas” 14 years in a row. 

WHO WE NEED: 

We’re currently looking for a Senior Software Developer with development experience using .NET object oriented programming to join our high-performing Development team and provide our customers with quality service. If you're a fit, the following things should sound like you: 

  • Expert knowledge of Azure cloud concepts such as: App Services, Azure Functions, Service Bus, Redis Cache, Elastic Pools, App Insights, and app service plans
  • Expert knowledge of CI/CD concepts such as: Build and release pipelines, infrastructure-as-code, and slot-based deployment
  • Strong knowledge of .NET Framework and .NET Core
  • Strong knowledge of SQL and associated database concepts (DB design and architecture)
  • Experience with Entity Framework

ROLE RESPONSIBILITIES:

  • Analyzing your assigned HCSS product, database schema, and architecture for improvements that can increase value (ROI, benefit to team, etc.)
  • Implementing features for your assigned HCSS product that are significant in scope.
  • Working closely with other developers to enhance infrastructure, improve reliability, and efficiency
  • Sharing best practices at team planning, retrospective, and daily standup meetings

WHY WORK WITH OUR DEVELOPMENT TEAM? 

    • Build products of real value. We work as partners with our customers from the construction industry by understanding their problems and offering modern technical solutions.
    • Freedom to fail. We focus more on someone’s strengths than their current title or role. People are encouraged to offer unexpected solutions that challenge the normal way of doing things.
    • Be a mentor and coach. We see every employee as worthy of investment, and we value people who can teach and motivate the team around them.
    • Work and fun. You are more than just the code you write. We foster an atmosphere where teams are frequently organizing activities and get togethers.

BENEFITS & PERKS:

Part of our mission statement is to provide a great life for our employees. We believe that happy employees make for a better company, so we take care of them. Here are a few of the perks we offer:

  • Flexibility for you to work in-office, hybrid or remote.
  • Medical and Dental Premiums. 
  • On-site amenities including covered basketball court, soccer field, 200-meter track, etc.
  • Dog-friendly campus.
  • 401K with match. 
  • Tuition reimbursement. 
  • And more! 

*NOTE: 

After you apply, please give us a couple days to review your application.

If you have any questions, please reach out to us at recruiting@hcss.com. 

We have a carefully selected group of agency partnerships that we’re not looking to expand at this time. Any unsolicited resumes will be deemed the property of HCSS.

This is NOT a contract position, and at this time we are NOT sponsoring H1-B Visas.

HCSS is proud to offer a friendly and accommodating workplace with extended flexibility for our people. At this time, we are supportive of in-office, hybrid and remote work options as appropriate and approved by leadership specific to your role.

LMS Specialist

Education Services

We’re HCSS. We’re a software company based in Sugar Land, TX and we provide innovative solutions for the construction industry that helps streamline their operations. Our mission at HCSS is to help customers dramatically improve their business through our innovative, high-quality software and exceptionally helpful service, while providing a great life for our employees. With this mission at the forefront of everything we do, we’re recognized as a pioneer and leader in our market and nominated the “Best Companies to Work for in Texas” 14 years in a row. 

WHO WE NEED: 

We’re currently looking for an entry-level LMS Specialist to join our high-performing Education Services team and provide our customers with quality service. We are targeting a May start date so spring college graduates are welcome to apply! If you're a fit, the following things should sound like you: 

  • Recognizes gaps in existing support tools, and either recommends and/or seeks out new tools to streamline the troubleshooting process
  • Defines the information that must be gathered for problem-solving and uses that 
  • Acts as a motivator and guide for others to generate new ideas in brainstorming sessions
  • Considers priorities from multiple stakeholders and makes adjustments and demonstrates leadership
  • Is tech savvy with specific experience with CSS and an eye for design 

ROLE RESPONSIBILITIES:

  • Designs and creates the interfaces in the learning management system and learning modules with a focus on aesthetics and ease of use
  • Manages all areas of the LMS including multi-domains, the Hub, and the HCSS Academy
  • Act as a liaison between the Education Services team and other departments for LMS support
  • Run reports on enrollment data, active users, and new users
  • Use data to determine user trends and interaction in the LMS

BENEFITS & PERKS:

Part of our mission statement is to provide a great life for our employees. We believe that happy employees make for a better company, so we take care of them. Here are a few of the perks we offer:

  • Flexibility for you to work in-office, hybrid or remote.
  • Medical and Dental Premiums. 
  • On-site amenities including covered basketball court, soccer field, 200-meter track, etc.
  • Dog-friendly campus.
  • 401K with match. 
  • Tuition reimbursement. 
  • And more! 

 

*NOTE: 

After you apply, please give us a couple days to review your application.

If you have any questions, please reach out to us at recruiting@hcss.com. 

We have a carefully selected group of agency partnerships that we’re not looking to expand at this time. Any unsolicited resumes will be deemed the property of HCSS.

This is NOT a contract position, and at this time we are NOT sponsoring H1-B Visas.

HCSS is proud to offer a friendly and accommodating workplace with extended flexibility for our people. At this time, we are supportive of in-office, hybrid and remote work options as appropriate and approved by leadership specific to your role.

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We’re giving construction a little tech shakeup! Our software solutions have been helping construction companies work smarter since 1986. Today, we’re the known industry leader, serving thousands of contractors across the nation. We’re always growing and looking for more talent as we continue to innovate, refine, and expand our products, year after year.

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