I have been working in the HCSS Support department for a year and a half. This company has really been a dream come true in so many ways. I got the … [Read more...] about Every Day is Different for Support Techs
Archives for December 2016
An Intern’s Perspective of HCSS Culture
I have been a Digital Marketing Intern at HCSS for a little more than a year. Before starting with the company, I was a little intimidated. It was my … [Read more...] about An Intern’s Perspective of HCSS Culture
I Might Actually Like Running, Thanks to HCSS
The tank top I wore during my last leg of the 2016 Texas Independence Relay sums up my general feelings toward this sport: I HATE RUNNING. But in … [Read more...] about I Might Actually Like Running, Thanks to HCSS
Pouring the Foundation
We’ve all been there before: It’s broken or you can’t figure out how to use it (whatever "it" is), so you pick up the phone and call the 1-800 number … [Read more...] about Pouring the Foundation
All Hands on Deck
If you are part of a support department that promises 24/7 coverage, you know the impossibility of holding department-wide meetings. This is a … [Read more...] about All Hands on Deck
Tech Support: Dead-End Job, or the End of Your Job Search?
“Who would want to waste the start of their career with a dead-end job like tech support?” I’d heard that from friends, former classmates, even … [Read more...] about Tech Support: Dead-End Job, or the End of Your Job Search?