HCSS, an innovative construction software company based in Sugar Land (southwest Houston), TX and recognized as one of the “Best Companies to Work for in Texas” 13 years in a row is looking for a Technical Inventory Specialist to join a group of collaborative peers passionate about customer experience.
In this role, you will provide excellent service to HCSS customers who use our GPS units that monitor and track equipment fleet products.
Some of the items you’ll tackle include:
- Processing GPS orders, testing and quality control each hardware order
- Finding faults and defects to submit for repairs in order to provide high quality products
- Taking ownership of learning our GPS products and our inventory process
- Continuously creating helpful documentation of each case in our CRM tool, Salesforce, and navigating through IntAcct, an accounting software
An ideal candidate typically has 3+ years of customer service and technical experience, although we’re open to connecting with pure entry-level talent.
With the variety of amazing perks we offer to all employees (including 100% paid medical and dental premiums, on-site wellness amenities, company-wide profit-sharing, employee stock ownership, and more), we recognize that no one wants to feel stagnant. Therefore we’ll provide you with the resources to grow further through our continuous learning and educational advancement funds.
What are you waiting for? It’s time to take charge of your career and start right now!
Part of our recruitment process includes a math/logic test. HCSS will send you an email within the week after you apply with the test link. In case this is not in your inbox, please also check your spam/junk mail folder. If this is a re-application for the same position, please utilize the test link that was sent to you in your original application.
We have a carefully selected group of agency partnerships that we’re not looking to expand at this time. Any unsolicited resumes will be deemed the property of HCSS.
This is NOT a contract position, and at this time we are NOT sponsoring H1-B Visas. You will work remotely during COVID with the need to relocate to Houston post-COVID (relocation assistance may be possible).