We put the “custom” in customer success.
This team is all about making sure customers are not only proficient at using HCSS software but also getting the most out of their investment, and that takes a lot of smarts. That’s because what we provide is never an out-of-the-box solution. Our services are tailored specifically for each customer, large and small, as we identify their pain points and provide better workflows using our software.
We’re the walking encyclopedias of HCSS.
Because we meet every customer and handle every product, we’ve got a wealth of knowledge to share. We pride ourselves in being helpful to both our customers as well as our colleagues. That means answering questions from every department and sharing knowledge with each other to constantly improve processes and resources.
We’re on the move to make construction better.
Our customers are always adding new software to their repertoire, which means we’re always busy, traveling around the country to implement and train. Our work exposes us to new horizons and changing landscapes in the construction space as we tackle one challenge after another. In every situation, we aim to build lasting relationships and become a valued partner to our customers, helping them rise to and maintain success.