We take ownership to a whole new level.

When it comes to the products we manage, this team is a bunch of know-it-all’s. Whether it’s strategic goals and marketing campaigns to drive growth, technical discussions about development, or pricing models that keep competitors at bay, our involvement has no boundaries. If it’s related to our products, you bet we’re on top of it.

We’re the glue that holds it all together.

On any given day, you can find us not just talking to but working hand in hand with almost every department—from Development to Sales back to Marketing and Professional Services. But our reach also extends well beyond the company, where we pay close attention to industry developments, listen to user needs, and respond with smart features and enhancements. This makes us one of the most well-rounded groups at HCSS—skilled at building relationships with both customers and colleagues, highly influential through our work and leadership, and well-versed in everything that drives our products.

It’s complete chaos. And we love it!

Every day, there’s a new challenge to embrace, and boredom is a foreign concept. This is a fast-paced environment with a surprise around every corner. One moment we may be presenting a product roadmap to the executive team, and the next, we’re pulled into a sales demo, only to be whisked away by an urgent customer issue. But we thrive in this chaos. Because no matter how hectic it gets, it all revolves around the products we love to champion.